​Intuitive Thought LLC began as a software development company. Through evolution we developed 2 core offerings; business growth and optimization services. 

• Our growth services focus on customer acquisition through an enhanced online presence. This includes web design, SEO, and online marketing. 

• Our optimization services aim to automate manual or inefficient business processes with technology.  

As a recent client success story, a local auto detailing business (reference upon request) provided feedback that they saw a five figure increase in sales in the first month after we deployed our services. This included launching a search engine optimized web site and new traffic strategy, resulting in new direct sales.

As founder of Intuitive Thought LLC, I grew the business from one to seven members within one year, and created a Manufacturing Execution System (MES) named Production Line Manager (PLM), for HammockGear.com's manufacturing business.

As Software Architect, I am responsible for the development and target architecture of PLM's technical stack.

PLM is built on Microsoft Azure, AngularJS, .Net C# (APIs), and SQL Server Azure Edition. The technical stack includes a Data Integration layer, Authentication / Authorization layer, Business Logic layer, and User Interface.

• See Work Products for examples.

My team and I worked with Hurst Environmental to serve as an early adopter and to provide industry expertise in manufacturing as input to system requirements​

I designed and built a Staffing Management System for one of the largest Dental Staffing Firms in North East Ohio. The system was written in .Net C#, on a SQL Data Engine, with an internal auto-update service to push enhancements.

Leading Engineers, Analyst, and Testing personnel across multiple projects involving all Progressive Applications, all Infrastructure & Operations domains, and Business Platforms

Designed and built a software product to programmatically stretch all Progressive networks across multiple data centers in production while it was live. As a result, Progressive avoided costly production outages by reducing the system impact window from days to minutes

Owning Program Test Engineering Strategy that directs all Test Automation activities across all Domains, and Business Platforms. Includes data center planning, design, and implementation (about 400 people on this Program)

Influencing and guiding Progressive and vendor personnel to ensure high quality integration between all Applications and Infrastructure & Operations systems

Provided short term consulting service to program that identified 13 opportunities for enhancing efficiency of program delivery pipeline, and quality improvements.

Developed recommendations for all opportunities, which spanned across the Program, addressed job families, and roles.

• Examples: identified opportunity for developers to substantially increase velocity by automating prep work for requirement sync ups, which could eliminate 36 hours of work within a two week sprint.

Served as a Program Automation Lead and Automation Architect in the Test Horizontal and Automation Service Team, which included over 30 engineers

Designed, built, and maintained the primary test automation platform for PolicyPro, which services 11 million policies representing 30 billion dollars of written premium (2019). The solution includes the PolicyPro Test Automation Framework (TAF), Policy Servicing Test Data Management System (TDM), and PolicyPro Test Guru (automation platform).

Led and developed automation technical strategy directing the Program Automation Service Team, and provided test engineering solutions across the Program and into adjacent domains / business platforms

Instructor, designed curriculum, and course materials for a reoccurring 12-week programming workshop

Serve on ERO STE Leadership Team, includes rotational Initiation Phase estimation service for all enterprise projects

Participated repeatedly in Progressive’s Edison Innovation Code Jam as an Application Developer.

• Recent example: using .Net C# and Twilio APIs, helped develop an SMS integration system that would allow customers to open claims via SMS Text.

Provided ad hoc consulting support to development and test engineering peers in various domains.

Contributed to the maintenance of MRI's entire Salesforce code base, all production Salesforce data, and added new features regularly to solve for evolving business needs

Lead Developer for the Boston Post (BP) Business Acquisition Project. Responsible for acquiring intellectual property from the acquisition to the Internal Applications Team.

I designed and delivered an integration system to migrate BP billing data into our own billing system (Salesforce). Technologies used included .Net Web Services, C#, Entity Framework, LINQ, SQLCLR, and APEX Web Services

Lead Developer for the VaultWare (VW) Acquisition Project, I adapted the VW licensing system into our own licensing system. This enabled MRI to issue software licenses for VW products seamlessly

Designed Test Engineering solutions to include data generators, test harnesses, and other automation tools using T-SQL, .Net, Test Complete, Quick Test Professional, JMeter, and JIRA.

As lead QA Engineer on the Data Integration Project, I designed and created the primary data validation and  data generation framework used for migrating our clients from our 4.0 platform to our 5.0 platform on MRI Web application.

As a member of the EMT Team, I held the role of Assistance Team Chief. My department was responsible for maintaining ICBM weapon system availability of 99%+ up-time. 

 My scope included all electronic and mechanical systems below and above grade of ICBM Launch Control Facilities and Launch Control Capsules.

I perform Missile Guidance Set programming, maintained RF transmitters and receivers, long distance cabling, electronic test equipment, in-circuit and data flow testing, motor generators, amplifiers, power inverters, signal generators, AC /DC Circuits, digital circuits, and more.